Will I receive my money back in the event of a cancellation? #
There are 2 types of cancellations in this case:
Cancellation by the provider #
Was the cancellation made by the provider? You will then receive your payment back within 48 hours after cancellation.
Cancellation as a guest #
If you as a guest have canceled the reservation and have already made the payment, you are not entitled to a refund. When placing a reservation you have 24 hours to think about it before you actually make the payment.
Reserved and want to change the reservation date? Look here for more information about it changing a reservation date.