My tour, activity or accommodation has been canceled by the provider, what now? #
That is very annoying. If the provider has canceled the tour/activity or accommodation, you will automatically receive your money back within 48 hours of cancellation via the payment method you used to make the reservation.
Has the provider canceled the tour/activity due to an emergency, for example bad weather conditions? Then it is best to check with the provider for a new date on which the tour/activity can take place.
My reserved rental vehicle has been canceled by the rental company, what now? #
For a rental vehicle, as a guest you pay 10% of the total reservation. The 10% deposit you made will be automatically refunded within 48 hours of cancellation.